Thursday, July 10, 2008

Fast Food Culture

I had an interesting water-cooler chat with a colleague this afternoon. Comfortably enthroned in our seats and in air-conditioned comfort, we started off chatting about courtesy, good manners and etiquette. I shared my earlier encounter with a discourteous person - not rude, though - and we agreed that this traditional and conservative (read: old and outdated) value is now so scarcely practised in our society.
Our lively chat took us to the fast-food culture in MacDonald's and KFC - not that it doesn't occur at Long John Silver or other fast-food outlets. I shared that many diners in Singapore do not deposit their leftovers in the bins provided nor return the trays to their assigned locations. I noted that there were letters in the Straits Times forum highlighting this anomaly, and that in western countries, the fast-food culture expects that the diners do their part; they do, of course.

My colleague shared that she used to return the tray and deposit the leftovers in the bin but stopped this practice when a family member told her that this was a bad practice because, if everyone of us did what the westerns did in their fast-food outlets, MacDonald's and KFC would employ fewer workers, and as a result, less people would find employment. Good-naturedly, we laughed. She asked whether patrons at hawker centres or food courts should therefore return their plates, utensils and leftovers to the proper receptacles?

To this, I explained that Singapore's food courts have a very different culture: there are no quick-deposit bins or tray centres but an army of lowly-paid cleaners diligently scour the endless rows of tables and systematically clear the crockery and utensils, and wiping the table 'clean' with a piece of dirty rag.

So, really, is there a need for us to clear our leftovers and table then?

However, my point is, when dining in a fast-food outlet, it is expected that we should return our trays and leftovers where they belong.

4 comments:

Gerlyn said...

Actually, my point of view is that returning our trays are actually part of manners is not that they might lose their jobs but is efficiency. For example in hawker center, if we return our plates and utensils to the vendors, this make their lives easier as in they can wash and clear their dishes faster and able to serve the next customer faster. Cleaners are still of use, they could wipe the table and such to make the hawker center a cleaner environment. I believe it is a lowly-paid job but if we don't have all this cleaners, how can singapore be a clean and green city?

*Did your realise Mr Low recent post are about customer service or some how on SERVICES IN SINGAPORE.
haha *grinns* =P

Anonymous said...

all ur pic r well taken...

Inri iNri inRi Inri said...

Hi JP,

Honestly, when you consider our sad behaviour, I think we require another 100 years before graciousness visit Singapore!

Have you witnessed someone eating next to you at a hawker centre, spitting bones and rubbish from his mouth? Well, I was his neighbour at the table! Maybe, we should leave the spittoon under the table, like in the good old days?

INRI

Anonymous said...

Cool. But i think that Singaporeans need more influence from foreigners because even foreigners clear their mess after eating. I wonder why most Singaporeans have bad dining habits.